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University of Hong Kong (XLANG Lab)2026

OSWorld 2.0

Benchmark of 108 long-horizon, real computer-use workflows (median 1.6 hrs, up to 318 tool calls) across 7 professional domains, testing whether agents can complete full end-to-end desktop/web jobs rather than short GUI clicks.

Tasks108
Primary MetricBinary Task Completion Rate
Avg Human TimeMedian 1.6 hours; 69.6% of tasks exceed 1 hour

Overview

OSWorld 2.0 is the successor to the widely-used OSWorld computer-use benchmark, built by the XLANG Lab at the University of Hong Kong with collaborators from Columbia, UC Santa Barbara, Mila, and Snorkel AI. Where OSWorld 1.0 tasks averaged roughly 30 tool calls, OSWorld 2.0 raises the bar to genuinely long-horizon professional workflows requiring an average of 318 tool calls and a median of 1.6 hours of human completion time, using 31 self-hosted realistic websites to avoid benchmark contamination and enable reproducible, controllable environments.

The benchmark was built because existing computer-use evals failed to capture the messiness of real work: information arriving mid-task, hidden state that must be tracked, ambiguous instructions, and multi-source cross-referencing. OSWorld 2.0 explicitly annotates each of its 108 tasks (spanning research, creative production, engineering, personal services, business/finance, administration/compliance, and healthcare) with the specific 'challenge phenomena' it probes, such as cross-source reasoning (42.6% of tasks), visual-spatial precision (41.7%), implicit-state inference (39.8%), and dynamic/streaming environments.

Scoring uses binary task completion (capped at 500 agent steps) plus an average of 27.25 fine-grained scoring checkpoints per task for partial credit, along with trajectory-level failure attribution. The best model, Claude Opus 4.8, completed only 20.6% of tasks (using 244K output tokens on average), while GPT-5.5 reached about 14% with far higher token efficiency (39K tokens). Performance collapses further as task length grows: no model exceeds 10% completion on tasks over ~2.3 hours, and success drops to zero beyond ~2.7 hours, showing that current frontier agents still cannot sustain professional-length work.

How It Works

Task setup, inputs, outputs, and evaluation.

SetupAgent is dropped into a self-hosted, realistic desktop/web environment (one of 31 custom sites) mimicking a professional software stack.
InputA natural-language task instruction describing a real end-to-end workflow (e.g. compiling a research report, reconciling records, editing multimedia).
OutputA completed artifact or environment state change (files, form submissions, edited documents) achieved via GUI/tool actions.
EvaluationAutomated checkpoint-based verifiers scoring intermediate and final state against gold criteria, with binary pass/fail at a 500-step budget.
MetricBinary Task Completion Rate, with partial-credit checkpoint scoring as a secondary measure

Results

Model performance on this evaluation.

#ModelScore
1
Claude Opus 4 8
20.6%
2
Gpt 5 5
~14%

Key Findings

  • Best model (Claude Opus 4.8) completes only 20.6% of tasks despite using ~244K output tokens per task.

  • No model exceeds 10% completion on tasks lasting 137–163 minutes; success drops to zero beyond ~163 minutes.

  • Agents fail mainly by losing track of constraints and hidden state, guessing instead of asking for clarification, and skipping verification — not from basic GUI-control errors.

  • Task complexity increased roughly 10x over OSWorld 1.0, measured by average tool calls per task (318 vs ~30).

What Makes It Unique

  • Focuses on long-horizon professional workflows (median 1.6 hrs) rather than short GUI manipulation tasks.

  • Uses 31 self-hosted realistic websites to control for contamination while preserving authenticity.

  • Introduces explicit 'challenge phenomena' tagging (cross-source reasoning, implicit-state inference, streaming interaction) to diagnose why agents fail, not just whether.

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